Zenbox brings your Shopify customers with you across the web

http://blog.zenboxapp.com/zenbox-brings-your-shopify-with-you-all-acros

by sgrove • 14 years ago

49 16 14 years ago

blog.zenboxapp.com

sgrove5• 14 years ago

Shopify was one of the most immediate requests we had right after publicly launching Zenbox, and made perfect sense. WE've been testing it out with some beta-users for awhile now, and the feedback's been awesome. Happy to answer any questions or hear suggestions.

bryanh3• 14 years ago

This is really, really compelling. I am assuming it works flawlessly in things like a web based help desk and Gmail? (Not as a data source per say, but displaying information.)

sgrove5• 14 years ago

Yes, that's the pitch. We've done a lot of work to make it work within apps like Asana, the Stripe dashboard, etc. Anywhere it doesn't work, file a bug report, and we'll get it fixed up.

All your SaaS products with you, wherever you are.

bryanh3• 14 years ago

You should really play that up on the homepage, maybe a slew of screenshots of useful locations. Like for any of the 100 help desk softwares that exist out there... :-)

For example, I immediately thought "how often will I run across a customer on some random forum that displays email addresses?" but that isn't the use case at all.

espadagroup• 14 years ago

I think this is helping solve a really important issue of data portability. This combined with Zapier is a pretty powerful combo.

ljd2• 14 years ago

Congrats, it looks great. I'll definitely be recommending this to a few store owners I know.

About Shopify, we've been doing integrations for every ecommerce platform for our pricing engine and Shopify's integration was an order of magnitude easier to work with.

Long live webhooks.

sgrove5• 14 years ago

Definitely agreed about the Shopify API and general sentiment around webhooks. Any integration without webhooks ends up using 3x more engineering effort to hack around it.

And thanks for the kind words!

xal• 14 years ago

Really appreciate it guys. The API is going to become like 5x better in the next half year too.

dangrossman• 14 years ago

Shopify's definitely doing integration right. The API docs are a little rough, but they've done the important parts.

I've spent the past few weeks helping new Improvely users integrate our tracking platform with all their different shopping carts. With most of them, we had to walk people through editing templates/themes or other kludges. With Shopify, we just wrote an "app" to register scripts with the theme, some webhooks and a few API calls, and the end-user just needs to click an install button.

Best of all, all those hooks/scripts get unregistered automatically when the app is uninstalled. Even other platforms that have a plugin/app system like this tend to get that part wrong.

rhomboss• 14 years ago

Awesome changes coming very soon to our docs over here at Shopify.

dabeeeenster2• 14 years ago

The Zenbox homepage is completely baffling. What does the product do? I have absolutely no idea...

sgrove5• 14 years ago

Maybe you can help us on this one..

It's a browser extension that you connect all of your SaaS apps to (Desk.com, Stripe, Shopify, Mailchimp, Salesforce, etc.), and whenever you hover over an email anywhere on the web (in GMail, your admin panel, your help desk, etc.), you'll see a summary of everything you know about the user (pulled from all of your SaaS apps) pop up immediately.

Any help on how to phrase it, or changes to make to the homepage, to get the idea across quickly and compellingly?

dabeeeenster2• 14 years ago

Why not just say that? At least I now understand what the product is.

Another gripe - where's the list of supported third parties? I use GoCardless - do you support that? No idea...

Zenbox brings your Shopify customers with you across the web

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