Ask HN: Is Twilio necessary and required to build text and voice agents?

https://news.ycombinator.com/item?id=44903705

by ky0ung • 11 months ago

4 9 11 months ago

news.ycombinator.com

What are you guys using for text/call APIs? Any alternatives?

throw031720192• 11 months ago

I have been looking into solutions since their HIPAA requirements require an enterprise plan. I have not tried yet but AWS has Chime SDK.

taf22• 11 months ago

Twilio will sign a baa

throw031720192• 11 months ago

Yes, in the enterprise tier. Very expensive.

toomuchtodo• 11 months ago

Plivo is an alternative.

gkoos• 11 months ago

Plivo, Vonage, Telnyx?

throwawayaghas1• 11 months ago

TeleSign is a good alternative

jrowley• 11 months ago

I recommend Daily.co + Pipecat! https://www.daily.co/ https://github.com/pipecat-ai/pipecat

taf22• 11 months ago

Best option still twilio

ky0ung• 11 months ago

thanks for the options! at enterprise scale, is twilio still the most reliable? happy to try other options but i want to abstract out the cpaas layer as much as possible and focus on building performing agents.

reliability and scalability is critical to me