I built an AI Sales Engineer

https://www.heysam.ai/

by adilaijaz • 2 years ago

5 12 2 years ago

adilaijaz3• 2 years ago

Sam is the AI Sales Engineer that reps invite to calls so they don't have to add an SE, just in case things get "technical"

geogra42• 2 years ago

It's definitely a use case that's pretty common. I've been in post-sales/tech support most of my career but it's a similar battle. Leads to a lot of waste of technical resource time. Though I think probably being able to point as much as possible to documentation is probably where I would start.

adilaijaz3• 2 years ago

Fair usecase. The problem with supporting sales reps is that they need answers, not pointers to documentation. That subtle difference ends up making a significant difference in product direction

adam-tecton• 2 years ago

Hey, this is neat!

robkmartin• 2 years ago

Used this for a few quarters now and have gotten alot of value out of it and saved a bunch of the sales engineering team's time!

adilaijaz3• 2 years ago

Thanks a lot for being our customer Robert!

tunguyen714• 2 years ago

I love the fast product enhancements - adding suggested follow up questions, links to docs, and more importantly, the right amount of detail in answers.

dmurphy4040• 2 years ago

A great use of generative AI targeted at helping mitigate the seemingly inevitable situation of not having enough SEs to map to sales.

uri_merhav• 2 years ago

Awesome stuff, looks very cool. I liked their focus on reducing hallucinations, that stuff is often overlooked by people rushing into building AI proof of concepts.

Youssef1993• 2 years ago

This looks very promising. SEs availability is definitely a bottleneck in technical sales. I am really happy someone is finally looking at it.

nitaidean• 2 years ago

Classic case of applying LLMs to a real world business problem. It's exactly the right time to be building something like this, love to see it!

I built an AI Sales Engineer

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