The bad case of Hacker News authentication usability design

http://arvinderkang.com/2012/05/11/The-bad-case-of-Hacker-News-authentication-usability-design/

by punjsingh • 14 years ago

64 50 14 years ago

citricsquid2• 14 years ago

> Before I unintentionally start a flame war

This statement would be needed if anyone thought HN was an example of good design and usability, I don't think I've ever seen a comment here claim that, it seems everyone acknowledges that HN was built to work (as in, do the very minimum it can to exist) and nothing more. The lack of polish with HN is part of the charm really.

nsmartt3• 14 years ago

>The lack of polish with HN is part of the charm really.

I do agree with that. However, there's a big difference between polish and usability. The lack of polish may be charming, but usability flaws are anything but charming.

masklinn2• 14 years ago

> The lack of polish may be charming

I don't think so, personally: the common redirection to pages which don't exist is bothering, and so is the overall slowness of the posting and (especially) edition.

Oh, and the completely fucked up comment formatting (or lack thereof) markup.

pooriaazimi3• 14 years ago

I like HN the way it is, only if I could vote on iPad (or worse, on iPhone) without having to zoom 600% in first. Those up/down arrows being so close to each other drives me crazy.

d0mine• 14 years ago

news:yc [1] allows you to vote without a problem on iPad

[1] http://itunes.apple.com/us/app/news-yc/id434787119?mt=8&...

mambodog• 14 years ago

Have you tried http://ihackernews.com/ ?

Sukotto• 14 years ago

  The lack of polish with HN is part of the charm really

Not for me. I come here in spite of the barely tolerable site UX.

willvarfar2• 14 years ago

Hmm, posting on a Saturday is not the best tactical time to get someone at HN to read this post... it'll have disappeared off the front-page long before Monday

citricsquid2• 14 years ago

If he replies to this post (http://news.ycombinator.com/item?id=363) with it then it should get noticed, that post seems to be checked every now and again.

punjsingh6• 14 years ago

Thanks for pointing that out. Cross-posted the link to the url in your post. Thanks

MehdiEG• 14 years ago

In fairness, I would assume that pg and al. are clued in enough to know that HN's login and registration system is complete bollocks. They just don't care about it (presumably, they consider that there are more important things to work on than fixing this, which I'd say is probably true).

abcd_f• 14 years ago

It wouldn't have a chance to hit the front page if it were submitted on Monday. Slow news day is exactly the time for submitting this sort of fluff.

willvarfar2• 14 years ago

There's nothing communities like better than meta-discussion.

I've seen it myself - my post comparing HN traffic to my blog on technical vs fluffy posts actually got further longer than any of the posts it was comparing.

recoiledsnake• 14 years ago

Why not just create a new account and move on? Unless I am missing something.

punjsingh6• 14 years ago

Because I have an invitation associated with the old account that I needed to RSVP.

tuananh• 14 years ago

While I agree with your post, you definitely need a password manager app.

kingkawn• 14 years ago

call?

tptacek• 14 years ago

"Support staff". Heh.

temphn• 14 years ago

The other thing is that the login page is http rather than https.

ohgodthecat• 14 years ago

It does support https, such as if you use https-everywhere which now works on chrome.

k33l0r• 14 years ago

If you don't want to install a third party extension, you can also manually add domains to the HSTS* set via chrome://net-internals/#hsts

* HTTPS Strict Transport Security http://en.wikipedia.org/wiki/HTTP_Strict_Transport_Security

MaxGabriel2• 14 years ago

By the way, you cannot zoom in or out on your website using an iPhone. This makes it very hard to read.

mratzloff• 14 years ago

Speaking of usability... your site doesn't scale on my iPhone, so I only see about 30% of the screen width and have to do a lot of scrolling to read anything.

punjsingh6• 14 years ago

Thanks for pointing that out. Responsive CSS pending.

Sidnicious• 14 years ago

It would be OK without responsive CSS as long as you didn't include that <meta name="viewport" …> tag to disable scaling.

raldi• 14 years ago

Mmm, a lecture on usability from a site that can't be read on an iPhone.

MaxGabriel2• 14 years ago

I have the same problem, but just a tip, you can use the 'reader' feature to format it in an iPhone-friendly way.

elteto• 14 years ago

And that is relevant because ...? Sorry if I am not too hip for you, but readability on an iPhone screen is far from being the ultimate usability test, especially if the site is not a mobile site.

j45• 14 years ago

I don't really come to hacker news for usability or design. Mainly for content.

rmATinnovafy4• 14 years ago

I can zoom in fine in android 2.2.

Why don't the YC people open up the site code and put it on github so we can contribute into making a better site?

peterhajas• 14 years ago

And solve that expired link bug!

rmATinnovafy4• 14 years ago

In LISP!

dwynings2• 14 years ago

Little known fact: the source code is available.

http://arclanguage.org/install

rmATinnovafy4• 14 years ago

I did not know that. Thanks for the link. I shall go and dust off my LISP.

Now, if any fix is written, where is it to be submitted?

kens• 14 years ago

Note that the released source code is pretty different from the actual running site. In particular, all the rsvp code that caused the problem is not in the released source.

The HN source code is in the Arc language. See my site http://files.arcfn.com/doc/index.html for Arc documentation, specifically http://files.arcfn.com/doc/srv.html for the web server internals (including why links expire). Also see the App Server page which explains account management.

If you want to hack on this, there's a small but enthusiastic Arc community at http://arclanguage.org/forum

eps• 14 years ago

Ironically, the linked site is unusable on iPhone. The page width is twice the size of the screen AND it cannot be zoomed out. Lovely stuff, can't wait to read what the author has to say on usability of other's people work.

NathanKP• 14 years ago

I came here to say exactly this. The site design is horrible on iPhone. I had to use the Mobile Safari reader to even be able to read the content.

punjsingh6• 14 years ago

And I started seem to have the flame war! Here are my two cents if they make anyone feel better: First it is a recommendation from a user not lecture from a UI expert. Second as a developer I'm flattered that compared my crappy blog whose audience is me and probably one other person- its usability expectations with HN. Third your point well taken, I need to work on responsive CSS when I get to my machine later in the day. Thanks to your comments, I just fixed viewport scaling issues.

But my post is not about me. It is about an issue in HN which I thought others would be facing too.

punjsingh6• 14 years ago

And I started seem to have the flame war! Here are my two cents if they make anyone feel better: First it is a recommendation from a user not lecture from a UI expert. Second as a developer i'm flattered that compared my crappy blog which mostly I read to boost my alter ego ;)- its usability expectations with HN. Third your point well taken, I need to work on responsive CSS when I get to my machine later in the day. In the meantime you can use Safari reader if you really want to read the article on iPhone. Sorry for the inconvenience to iPhone users. Thanks.

batista• 14 years ago

>The bad case of Hacker News authentication usability design

What design? It was just thrown together.

sparknlaunch12• 14 years ago

I don't like the user management functionality on HN. It is a little basic for what it could be.

One issue... For some strange reason I cannot login through my Android browser but can through Opera. I am sure username and password are correct.

The bad case of Hacker News authentication usability design

Related Stories