Ring is having a major outage

https://status.ring.com

by vector_spaces • 3 years ago

61 52 3 years ago

status.ring.com

kulor• 3 years ago

Users are kinda mad https://twitter.com/ring/status/1685049112306262016. I’ll give them credit and say this is the first time in 3 years I’ve had any issues

silisili• 3 years ago

I get being mad when a service is down, but some people seem to be like, melting down. Humans have lived for millenia (and really into the what, mid 2000s) without doorbell cameras, but some of those people are acting like they're going to get murdered now that it's down.

JohnFen2• 3 years ago

A huge part of Ring's marketing involved making people so fearful that they felt they needed it to help them be safe.

I'm willing to bet a lot of that anger comes from them feeling afraid. It's marketing in action.

rcurry• 3 years ago

I kind of dig when things go down, I sort of like sitting around the gas fireplace and listening to my ham radio in a dark house for a few hours. If shit really hits the fan then it’s time for the tabletop gas burner and some beef and shrimp with veggies.

Jira can wait until the power comes back on.

ecf• 3 years ago

24/7 news cycle constantly highlighting every single kidnapping or crime that happens across the country has instilled a culture of fear in most people.

I grew up riding my bike completely across town by myself, before cell phones were pervasive. Parents these days are afraid of letting their kid walk 5 minutes to the neighborhood park…

sefrost• 3 years ago

Kind of off topic: do you need to be signed in to Twitter to see replies now?

new23d• 3 years ago

Yep. But the replies are all about users wanting credits.

tempest_• 3 years ago

https://nitter.net/ring

skeeter20202• 3 years ago

People are losing their minds. This person sounds like many software developers: " I’m debating on setting up a home DVR system because I can’t trust Ring will stay online 24/7." - good luck with that.

I mean, I get the frustration but you outsourced a core service to the internet, then are shocked when it's not available all the time? All the comments about "must be 24/7" and "don't you have backups?" etc... How can we possibly expect people to consider subtle things like privacy when they don't get the fundamentals?

dataflow• 3 years ago

"They" and "people" includes a surprising fraction of software engineers themselves. So many engineers design their systems assuming every customer has internet 24/7.

teeray• 3 years ago

If this was the 90s and a telephone pole crash took down an alarm system monitoring center nobody would bat an eyelash. It’s inconvenient, but it happens.

The digital equivalent—dropping the prod DB or something—draws the ire of millions. Consumer expectations changed when we put a computer in their pocket screaming OUTAGE.

croutonwagon• 3 years ago

I mean I run my own security system at home.

Part of the struggle is… what happens during a break in and they just swipe the damn dvr.

I’m torn.

Mine is also one that to enable RTSP means it running a insecure firmware. So I can’t use both services. It’s rtsp or cloud only.

username135• 3 years ago

Because they don't get the fundamentals

thebruce87m• 3 years ago

good luck with that

This can be done relatively pain-free with Ubiquiti with the added benefit of getting the full framerate recorded all the time instead of only during a detection.

It’s more expensive, but all recordings are local.

whalesalad• 3 years ago

Reminds me that I keep meaning to order the license plate "5NINES" for my car but not sure many will get the reference hehe.

copperx• 3 years ago

Make it 6NINES and they will.

sva_• 3 years ago

For those with no ~~Twitter~~ X account: https://nitter.net/ring/status/1685049112306262016

technick• 3 years ago

It's time to go do crime against houses with Ring security systems.

aardshark• 3 years ago

I doubt they actually do much anyway.

sakopov• 3 years ago

Are you implying Ring won't dispatch police when you have a break-in?

bastard_op2• 3 years ago

It's still light out in the US. /me plays Beastie Boys - Rhymin & Stealin

abawany• 3 years ago

Or just take a walk in a Ringed-up neighborhood with the knowledge that your pictures are not being sent to the local police department in the name of 'pre-crime'.

somat• 3 years ago

I never thought about it before but these things are all wifi based right. What happens when you show up with your 2.4GHz jammer in the kilowatt range that you uhhh, liberated from a common cooking appliance.

I mean besides making all the hams in the neighborhood mad at you.

mleo• 3 years ago

Ring sensors use zwave; so 900MHz range. The hub works either hard wired and probably over WiFi or with cellular backup.

bastard_op2• 3 years ago

I got an odd logout message, was wondering if they broke (again).

muppetman• 3 years ago

Odd. My ring camera and Livestream etc are all working fine. I'm in New Zealand though.

vic-traill2• 3 years ago

Wait until yesterday. Then you'll really get hammered. :)

89vision• 3 years ago

FWIW, mine is working fine

LASR• 3 years ago

Reminds me of the time when the MyQ garage opener back-end went down.

I got locked out of my house for about 4 hours.

I set up a whole Mac-mini home assistant thing totally local.

Then I lost my phone and I couldn’t get in to the house to even call it. Thankfully it was just in my wife’s car and she came home with it.

Now there is a physical key under a rock.

jedberg• 3 years ago

I have digital locks on my front and back door, but they have no external connectivity (something I specifically looked for). No wifi, no bluetooth.

So far the only failure mode has been the battery running out, but it gives you plenty of warning. And if you're super lazy like me, you just go in the other door when the battery runs out. :)

nucleardog• 3 years ago

Yeah I’ve slowly built out some smart home kit, but literally every single piece is a “nice to have” for exactly this reason.

My door lock is wirelessly controllable via zwave.

It also has a keypad so you can just enter a code instead.

It also has a keyhole. For my key. That is with me.

Similarly… I have some controllable light switches. If anything fails… they are just normal light switches and I can still turn my lights on.

I’ve spent too long in IT to have any faith whatsoever in any of this stuff.

bdcravens2• 3 years ago

Even though we have MyQ and have integrated it into Alexa (and was part of the Resideo system we got when we bought the house), my wife and I still use the old school remotes in our car, and we have keypad access as well (which is the same technology Liftmaster has used for 20+ years)

alphabettsy• 3 years ago

This is why I went with HomeKit devices only where possible.

The door lock is HomeKit and does Bluetooth so it works when the power is out and internet is down, has a key and PIN code for backup.

Garage door opener requires the WiFi to be up, but it will work without internet if you’re close enough to connect to home WiFi.

HomeKit is far from perfect but I like that it doesn’t require internet for the core functions to work. Thread and Matter devices have made it even better.

js2• 3 years ago

Use scrypted with an Amcrest AD410 or some other camera under your control:

https://github.com/koush/scrypted

I mirror my camera locally and also send it to HomeKitSecureVideo.

BrianHenryIE• 3 years ago

Have the cameras been jailbroken? I have a "Ring stick up cam battery" that I don't want to connect to the cloud.

giardiniere9• 3 years ago

Ring is having a major outage

Ring is having a major outage

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