Ask HN: As a startup CEO, if your HR is screwing up, do you want to know?
https://news.ycombinator.com/item?id=3064679After reading the Oct hiring post and having gone through the process myself, there are some egregious offenders of the golden rule in HR. I'm not even talking about the "I applied and never heard anything!" (which isn't good). I'm talking about interviewer no call no show for phone screen, rescheduled to do the same thing 2 more times, then the job was filled by the time the phone screen actually took place (that was with a direct referral).
For some positions, it's a employers market. But, HR is the first point of contact for potential employees, many of whom won't get the job, which is the nature of the beast. But, when the process is abnormally disrespectful to the applicant, because HR doesn't think it's important enough to do the non-fun part of their job, your brand suffers. That candidate will tell everyone who will listen about their terrible experience and that'll hurt your future recruitment efforts.
Many thought leaders believe that a critical part of a startup CEO's job is to recruit. If this is happening at your startup, do you want to know?
If you have had a terrible experience (above and beyond submitting a resume and not hearing anything back), tell me about it below. If you are feeling bold, name the company so others know who to be weary of.