Hire based on interest, not credentials

http://regardingwork.com/2011/05/13/hire-based-on-interest-not-credentials/

by fontana • 15 years ago

92 19 15 years ago

People tend to avoid costly errors rather than aim for finding the truth when making decisions. Applied to recruiting, employers might tend to avoid hiring someone based on their lack of credentials or previous experience, rather than aiming to find if the employee really wants to solve the problem the business is attacking.

I have known employees who exhibited both a disinterest in their company’s aim to solve a problem and a preference for developing their own skill. I have started to think broadly about the following alternative method to avoid ever hiring this sort of person.

The starting question was: how could you flip the current, common recruiting process to test for interest over credentials?

fleitz• 15 years ago

The problem is more a scientific approach to creating a feedback loop to the employee life cycle.

Initially you'd want to hire randomly to seed your 'gene' pool and then fire those who are unfit. This will provide feedback as to which measures best predict the outcomes the business wants to optimize for. And would take into account the fact that different businesses require different hiring practices and need to optimize for different outcomes.

This is just another idea for hiring that provides no information as to whether it's a better approach and completely ignores the rest of the employee life cycle.

The article talks about confirmation bias but provides no indication as to how hiring by interest changes anything about confirmation bias in the hiring process.

Seriously the product 'you all want to make' is a piece of shit that is essentially design by committee. There will be vocal people who DON'T want to make that product because by the nature of the process it has become bland and unimaginative.

My personal and completely unscientific approach to hiring is towards interesting people rather than people interested in the particular problem we're currently solving. I have no idea whether this is better / worse that credentials or hiring based on interest.

fontana• 15 years ago

That's not the problem, that's an alternative and possibly complementary solution. The problem, as we both broadly define it, is hiring people that will help the business achieve its goals. Yes, I did not apply this method over the entire employee life cycle in this one post.

The method of frequent firing as feedback is far from optimal and not even feasible in smaller organizations. That is the context in which I'm operating and thinking about this problem.

With respect to the particular element of confirmation bias referenced in the first sentence, and repeating the second, hiring based on interest is a method that will seek to truthfully answer the question, "is this person going to solve the problem we want to solve?" rather than effectively allowing an employer to avoid a costly mistake.

Your comments about product development are not addressing anything in the post and could be delivered to a wall with similar effect.

Zakharov• 15 years ago

Hiring based on interest will answer the question, "does this person want to solve the problem we want to solve". A good recruit is both willing and able. So, hire based on interest, but don't disregard credentials either. Focusing too much on interest risks getting showmen and excitable stupid people.

erikb• 15 years ago

I think your assumption in the beginning is correct! People have no idea about hiring and just do what comes to their mind first: application, interview, get started.

That is not a good way to hire.

But then you start to make the same mistake these badly hiring people do: You think you need to do all the science by yourself. But actually there is a solution to most hiring problems as there is a solution to most programming problems. And there is a science who spents a lot of time and money of a lot of people to improve the methods available and to find models more applicable. You can even study that stuff in university and get a degree for that.

So please, take that stuff seriously and do what everybody in a hiring situation should do: Learn what humankind already has available on the topic or pay someone who already did the learning!

PS: Yes, when you start to find out enough about this topic, you will see it is quite boring. You solve problems like everywhere else, too. First you try to apply a model to the best of your knowledge and then you just use the methods connected to the model. Both, the models and the methods, can be found in a lot of text books and also online.

Hipchan• 15 years ago

That's great when you're hiring CEOs or product people, but I think if you're hiring a manager it's ok if his interest is more in managing than the end product.

Otherwise what happened to Google will happen to you.

eg, losing people like Sheryl Sandberg because you can't accommodate the needs of competent careerists for self advancement.

Edit: Just want to clarify that I'm not disagreeing with the original post. When you're small everyone's a product person, but you can take that idea too far.

jasonkester• 15 years ago

There would seem to be a pretty narrow range of companies that this would actually work for.

If you're a pet food manufacturer that needs a website, you're probably not going to find anybody who's really stoked about catfood and also knows Rails.

If you're Valve, you'll have no problem finding 10,000 kids who really want to write video games, none of which can code their way out of a sack.

So it would seem to follow that if you're looking to hire developers, you should start off by looking for people who are actually good at writing code. Or put another way, by looking at credentials.

It'd be cool if it worked the way the author describes, but for most situations I just don't see it happening.

mattdeboard• 15 years ago

I heartily disagree. Who says a company that makes a boring/uninteresting product isn't solving challenging, interesting development problems? I mean, I hope it's not the case that the only companies solving interesting problems are the ones with an awesome product that everyone wants to work at.

yummyfajitas• 15 years ago

Very true. I just quit my job to start a fashion startup. I really don't care about fashion, apart from sleeping with the occasional model (hasn't happened yet, but I'm hoping).

On the other hand, building an AI system that is capable of learning about fashion is pretty interesting.

v21• 15 years ago

A lovely interview with Gabe Newell, touching on their hiring processes, and studio management: http://www.develop-online.net/features/1192/Gabe-Newell-on-V...

I think what it comes down to, is if you're Valve, you get to have your cake and eat it too. You get to hire the best, and they're all increbibly motivated to make the things you're making.

"I think it’s obvious, everybody here could get a job in ten minutes. People like [someone walks into the door, it’s Jay Stelly, holding two coffees], people like Jay! Who brings me coffee.

Jay is the most senior engineer at the company [laughs]. And he saw that I didn’t have coffee! There are probably at least five publishers he could call and get a $30 million project in an hour if he wanted to.

The reason he’s here isn’t because he has no other option, he’s here because he can work with the best people we have. It’s here at Valve where his talent can make the biggest impact and he doesn’t have to waste time rolling his eyes at stupid things the marketing and management teams are doing."

stcredzero• 15 years ago

It’s here at Valve where his talent can make the biggest impact and he doesn’t have to waste time rolling his eyes at stupid things the marketing and management teams are doing.

So, one secret to success is marketing and management that doesn't cause developer eye-rolling? This amounts to marketing and management that can actually communicate with devs. (And devs who aren't so one-dimensional that marketing/management can talk to them.)

goblin89• 15 years ago

    > If you're a pet food manufacturer that needs a website,

...then you better hire somebody who will analyze your business requirements, tell you what's better for you (how to place your company on the web, how to integrate site maintenance into your business workflow), then maybe help you hire Rails developer, and perhaps conduct project management.

Otherwise, agree with you. If you want a site for your company, hire somebody who is interested in helping businesses build their online presence, not just a catfood freak.

geon• 15 years ago

Why should a pet food manufacturer build their website in-house? I'd hire a good agency to do it for me, letting me focus on my core business.

stonemetal• 15 years ago

Find somebody like patio11 who is passionate about web businesses not necessarily the product.

skybrian• 15 years ago

Bad example. You're not going to find someone stoked about catfood, but I think you could easily find someone who loves their cat and cares about nutrition. People who love animals aren't hard to find.

hammock• 15 years ago

It's not about interest in the product, it's about interest in the job.

arethuza• 15 years ago

The only problem I can see with focusing on interest is that I'm acutely aware of how good some people are at faking interest. I'm probably aware of this as I'm actually pretty awful at faking interest in things I find boring... (notably pro sports).

Hire based on interest, not credentials

Related Stories