Ask HN: tips for negotiating with rackspace?

https://news.ycombinator.com/item?id=2488027

by andrewtbham • 15 years ago

5 7 15 years ago

news.ycombinator.com

i have several times gotten quotes from rackspace for dedicated servers. it usually goes like this. i ask for a discount, they offer to waive the setup fee if I sign it by the end of the day, but they don't offer to lower the monthly recurring fee. Any advice?

staunch• 15 years ago

Rackspace is not cheap. Probably not great for price sensitive customers.

You might try showing them pricing from a competitor for a comparable product and requesting that they price match. They might at least try to come close.

andrewtbham• 15 years ago

Generally I don't recommend rackspace, but reliability is a huge concern for this customer.

I took your approach once in the past... I showed them a price sheet from the planet and they sent me a presentation about how their service is superior. It was quite compelling.

maxdemarzi• 15 years ago

If you want a discount dedicated server try web hosting talk forums. Here is one for dedicated server offers: http://www.webhostingtalk.com/forumdisplay.php?f=36

I like WebNX, but there are plenty of options depending on what you need and where you want it.

gs82• 15 years ago

Web hosting talk forums are a great place hosting deals.

Why is this getting downvoted?

vipivip• 15 years ago

Try Serverbeach.

ScottWhigham• 15 years ago

What do they say when you offer to pay yearly? Maybe they have a little more power if you can do it that way. Or hell - just come out and say it: "I will sign a one year agreement this instant if you can make it $x per month with no setup fee."

gs82• 15 years ago

Rackspace isn't anymore reliable than any other reputable provider. Every network/host will go down, the main question is how fast can they recover and how good is your backup strategy. You could save a lot by looking elsewhere. The last time I checked their pricing I would have been able to host at two places for what Rackspace wanted.

Ask HN: tips for negotiating with rackspace?

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