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My startups journey to 1k customers

https://medium.com/coderbyte/coderbytes-journey-to-1-000-customers-566ab62b3445

by 10-6 • 6 years ago

3 1 6 years ago

ME

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robocat• 6 years ago

“Companies will fire employees who end up not being a good fit, but let customers that aren’t a good fit wreak havoc.”

“We therefore created a series of trigger phrases that, when they showed up in support tickets, emails, or via our onboarding form, flagged a company as a bad fit. If they’re a customer, we then automatically refund and lock their accounts. If they’re not a customer, we simply block their domain from ever signing up.” “To get off our block list, companies have to...”

And using the above as their not-so-secret sauce for developing a great product, for reasons given in the article.

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