DoorDash doesn't allow a tip of $10 because “The amount is higher than expected”

https://www.reddit.com/r/assholedesign/comments/jclpio/doordash_wouldnt_let_me_tip_my_dasher_10_even/

by trextrex • 6 years ago

32 30 6 years ago

imtringued• 6 years ago

I don't know if they have changed their tipping practice but last time there was a backlash they just deducted the tip from your order. E.g. you earn $10 from the order and get a tip of $15. They deduct $10 from your $10 order so you're basically getting paid nothing except the tip so you get $15 in total.

Here is the thing. If the tip is lower than the order e.g. someone tips $7 on a $10 then you still only receive $10. Now that they have capped the maximum tip to $10 they have eliminated the only way to make money off of DoorDash tips. When you're tipping on DoorDash you're tipping DoorDash, not the worker.

Maybe they changed the tipping system and what I'm talking about doesn't make any sense but I'm not optimistic when it comes to DoorDash.

tpetry• 6 years ago

That is so highly unethical. No matter if they only did this in the past or still doing, doing something like this should be illegal or at least a big pr fuckup.

rvnx3• 6 years ago

I don't think ethics are the top priority of these companies: food delivery businesses traditionally take 30% from the food, take additional delivery fee from the user, and sometimes even a couple of dollars from the tips.

gumby4• 6 years ago

The rule against wage and tip theft of hourly and tipped workers was revoked a couple of years ago.

aspenmayer• 6 years ago

Can you give more context to this?

shoulderfake• 6 years ago

I never tip through the app, i always give them cash

Wowfunhappy• 6 years ago

Doesn’t work if you’re trying to do contactless delivery in a pandemic.

lucasyvas2• 6 years ago

Wait, are you saying when I use "tip my dasher", that does not go to my delivery person?

I'd like to get this picture straight because I will never tip again if they are being stiffed...

Jasper_• 6 years ago

It's word games. The delivery pay is normally, say, $10 without tips. If you tip $5, that goes to your delivery person, but they also reduce the delivery pay to $5. So in practice, DoorDash always pays the driver $10, and your tip is to the company, just with some sleight of hand for them to say "your tip is to the dasher"

SheinhardtWigCo• 6 years ago

They did change it: https://blog.doordash.com/working-to-strike-a-better-balance...

gumby4• 6 years ago

An unfortunate side effect of "no touch" orders has been to make it difficult to leave cash tips for delivery people.

rvnx3• 6 years ago

On the upside, from a federal perspective, this is fighting undeclared revenue and beneficial to tax revenues (and so, supposed to benefit the whole society, and then in an ideal world, the government could support those who are unpaid or regulate minimum wages to force companies to pay higher).

elcomet• 6 years ago

So only the rich can now do tax evasion.

gumby4• 6 years ago

I’m concerned about theft by the delivery company, not theft by the recipient

SwiftyBug• 6 years ago

Uber has a cap on the tip you can give depending on the cost of the trip.

zxcvbn4038• 6 years ago

The issue might be with the credit card processor. Typically the way it works is when you initially charge the bill the card processor with authorize the amount of the meal plus some percentage (Pre-Auth - I forget the amount or it may vary) and then after the bill is signed you do a second transaction (post-auth) to record the final amount being charged and this releases any difference. Depending on the card processor it may not be possible to post-auth more then a certain percentage of tip because it exceeds the amount authorized and/or they are flagging tips beyond a certain percentage as possible data entry errors and declining so that it does not result in a chargeback. So if you want to tip your waiter $1200 for a $20 meal, you ought to plan on doing it with cash.

quantified• 6 years ago

Use cash. Also ensures they get all of it.

DoorDash doesn't allow a tip of $10 because “The amount is higher than expected”

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