Amazon pays partial refund for PS3 sale due to OtherOS feature removal

http://www.geek.com/articles/games/amazon-pays-partial-refund-for-ps3-sale-due-to-otheros-feature-removal-2010049/

by ukdm • 16 years ago

51 7 16 years ago

lwhi• 16 years ago

Amazon's customer service is top-notch, but I'm not so sure that a local computer games / electronics store would act in the same way.

UmYeah• 16 years ago

Which is part of the reason that it is great Amazon is doing this. They can afford the rebates and more importantly, they can afford to put pressure on Sony.

viraptor• 16 years ago

I'm happy that the refund chain will go all the way back to Sony. If a lot of people start requesting the refund now, it might suddenly be a good business decision for them to reenable otheros.

carbocation• 16 years ago

Agreed. In this case, a more "inflammatory" headline to this article might have conveyed the more interesting aspect of the story that you noted: "Amazon agrees PS3 no longer fit for purpose; will bill Sony for chargebacks" or something along those lines.

drunkpotato• 16 years ago

I'm amazed at how consistently tone-deaf Sony is. It seems like they go out of their way to piss off their own customers and shoot themselves in the foot in public relations.

Can anyone (who is a lawyer, please!) comment on whether a similar claim can be made in the US? (I'm really not interested in keyboard lawyering or your opinion on what the law should be.)

tedunangst• 16 years ago

Wow, that's a big refund. I would have expected a token amount, like $25.

yumraj• 16 years ago

Is there a corresponding US law, at least CA might have something since it's a fairly consumer friendly state. It might be worthwhile, even for me since I own an original Fat PS3, to check with the state govt.

Anyone knows how to go about it, i.e. who/which office to ping in Sacramento?

Amazon pays partial refund for PS3 sale due to OtherOS feature removal

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