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underdesign

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As a B2C business, I get idiot phone calls all the time from people expecting hand-holding while they place their order online.

I've spent hours (days) formulating my web site, writing a well-thought out FAQ, and answers to all major questions. Yet, still I get lazy customers (who usually spend the absolute minimum) calling me and wasting untold hours of my time to satisfy their inability to read.

While having a phone number on your site may raise trust, it's a invitation for the idiot to call.

You can set your server to respond to both, and should.

I love when I can hit two different web pages on the same URL based on whether or not I included the 'www'.

This is a sign of a poor IT setup.

When you spell it out over the phone, you should include the http://, though. (Haha! It's also useless!)

Not enough instruction on the landing page. The two login fields are unlabeled, and when I tried to 'register' with my email and a password, it failed. Username cannot be an email, and it should.

Why collect usernames anyway? As if you'd address them as such... It's a worthless bit of info you don't need for user authorization.

Also, any way to display the full sub-lists on the main list page?

Hell, I'm waiting until my gigabytes of legacy PDF documents can open and be legible on screen, instead of converted to some CRM format. And the iPad isn't the answer.

Best? 'Best' means many things to many people. If you think 'Best' means ownership of the code and server, install WordPress. If 'best' means quicker Google Rankings, some suggest Blogger as the choice. If you want easy-to-use and quick-to-deploy, others might suggest Posterous.

I've used and demoed them all. Your mileage may vary.

It's a rehash of other established ideas: Get a bunch of people to do it, call yourself a college. Use the credentials of your teaching staff to raise the rates you charge 'students', you have a university.

Who's to say who is the 'expert'? As they say, those that can't do, teach.

You can expect a ton of poorly created curriculum, with the assumption that the expert _might_ fix them at a later date, but without ownership, why bother? And without the front payment, why make the effort?

You're getting into a market rife with competitors, and they're all offering the same product for free, or more value for less money.

Plus, no one like NDA's and they've very hard to defend legally. That product is designed for big business, who already have lawyers drafting NDA's. Not regular consumers.

Selling legal opinion (and it's _opinion_, not fact) is a valid business model, but there's no real accountability. How can one defend a contract when you never met the writer?

My 2¢: Start a blog, give away (free!) a template contract a month, along with regular postings of explanations of the legal areas your covering along with further research. Start a dialog with the public about what they need and tailor your products to the market.

Get subscribers to your legal opinion, be the expert, and find new legal business by simply being the best at what you do.

Also, your domain name sucks.