ubiqts

i think of "stop caring" as in...care about it on a professional standpoint but don't ever take things personally.

you bring up a good point. Having been fostered in the world of ecommerce, I've dealt with my share of angry customers. I've found that people find every chance they can get to get a discount or get something if they're remotely not happy with what they get.

sometimes you gotta cut your losses and remind yourself that some customers aren't worth servicing.