AT&T Caps Unlimited Data Plans 14 years ago
I just got off the phone with AT&T customer support. While the representative was sympathetic, she stressed that "AT&T is not required to provide notification of service changes." I informed her that this change constituted a major change in service, and that I viewed it as grounds to waive the ETF and get out of my current contract. This, apparently, is not a view shared by AT&T. I'm debating wether or not to call again and be nasty to see if I can get out of my contract, but I doubt it will do any good.