Not sure if this means Media Temple will stop storing passwords in plain text 17 years ago
The Support PIN’s are another option for accessing our customer support over the phone without the need to share your Account Center password.
Support PIN’s are temporary and expire shortly, allowing them to be a secure method of authenticating a customer when calling in for support.
We’ve created PIN’s in an ongoing security initiative and to address the desires of our customers.
You can simply login to your AC and generate a temporary PIN to share with our support staff.