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mont

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Somewhat unrelated but Citi's software has been ... not very good from my perspective as a customer. The app is crashing/down frequently, as is the website.

Which seems pretty smelly to me from the outside.

Mumble is pretty crummy for text chat from my experience. I still use it for voice on a fairly frequent basis, but having very ephemeral text logs (on client restart), and a lack of pinging users makes it a huge pain to use for text.

I would happily still use IRC however.

Also I'm not sure how useful it is to test people on remembering minutiae of a system on the fly. How often are you correct about small details of a system you work with on a daily basis on the first try?

Mine is 4.77, though I don't use uber that much. I'm also pretty sure they display a recent average, with old (>1 year?) rides not counting.

I also feel compelled to give drivers 5 stars because people IMO tend to look down at anything less than the best. I realize it's not the most accurate comparison, but would you buy from an ebay/amazon reseller who had a 80% approval rating?

2. Give them a playground to fail - Offload any non-business critical tasks and let them make mistakes. No one I know ever learnt programming without making any mistakes. Immediately tell them about best practices and how to avoid such mistakes in future.

I think even more importantly is to encourage failure, or at least reporting it. How many times have you been ecstatic that you managed to get a program to crash differently? A lot of people are terrified of failure, but people probably learn better from their mistakes. And showing them that it's ok (even encouraged) to report what their stuck on to you means that they can potentially get a quicker solution, learn from you.

I'm not sure that anyone would argue that programming languages are anywhere near human language.

Though the article is in response to allowing CS/programming classes to count towards foreign language credit in highschool, which is a potential way to get more kids involved with programming. Though given the efficacy of foreign language programs in highschool I'm not sure CS would do any better...

<tinfoil> I always assumed they were selling user data. People talk about a lot of sensitive/private stuff on there for some reason, and they self-select into communities they're interested in. Also it looks like they're hiring a lot of data scientists[0], though that could be for other reasons. </tinfoil> [0] https://discordapp.com/jobs