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matthewlyle

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I live in Toronto and design websites.

http://processyellow.ca http://twitter.com/mmatthewlyle

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There's a lot of positing here. To assume the "average user" doesn't understand what browser tabs, PDFs, and FAQs are seems ... odd. Now these may or may not be fine tips, but they are not recommendations based on best practices or any research that I can tell. If they are, I'd be interested in seeing it.

You don’t need time off. If you think you do, you’re in a Job and should stop thinking it’s a startup, because it will fail.

Or you're a human being and you'll be just fine.