julias

The user charts do not include any users from before July 2008. But we should have mentioned our history more clearly, at least in the English blog posts, that's right.

Thanks for pointing us to the SBW, sunir. We did stumple upon it already, but will explore it further.

Interesting comment, thanks revorad. Did you realize the price is per user, not per account? We feel the price is in the higher middle-range, feels adequate to us. We're not cosidering to increase it at the moment.

2) + 3) + 4): possible with mite. 1) client only isn't possible, but project only or service only. Sorry to hear you missed those existing features.

The drop corresponds to December '08. We think this occured simply because of the holiday season. When the trial expired, people weren't working => didn't read the email => didn't convert.

Another point: our numbers are so low, in general, please keep that in mind. Every little fluctuation looks like a big deal. But isn't, really.

I can't prove that with numbers, but oh yes, we think the API is one of our key "success" points!

One, the API helped us a great deal in terms of features / suporting different plattforms. Have a look: http://mite.yo.lk/en/platform/ – this is only possible because of our API, we couldn't have done that by ourselves, with a tiny team.

Two, integrating 3rd party products helps to spread the word about your service, especially, when the customer base is a pretty different one.

Customer wise: a pretty decent part of our customers makes use of our API to integrate intranet tools and the like. And it's a plus to highlight that we don't lock the data of our customers in. But if they hadn't become customers if we didn't have an API? Not sure about that.

Thanks for your great input! We'd love to keep the tool easy, therefore we'll keep focusing on tracking and analyzing time only.

That said, you're totally right: partnering makes sense. Therefore, we do offer an API. Three invoicing apps already integrated mite to realize exactly the combination you mentioned. We hope some others will follow, it's so great to see tools working together, each focusing on its very own strenghs!

Why yes, we can, from the very beginning. The expenses do include our salaries.

Hamburger, I assume ;)

We started with monthly €1,300/founder. Today, we're paying us €2.500/founder.

Yes, of course: the biggest factor are our salaries – we're raising them steadily as we're making more money. The second (minor) factor is that some costs are rising depending on the number of customers/users, such as payment or server costs.