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jHoldroyd

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You can use our checkout and order system but simply drop out the payment processing. Stripe makes this very easy and while people may not want to do it, by charging them a percentage of each transaction we're almost incentivizing them to do it.

We do need gateway options, each country is different and we're always being asked by users for support of X. I can promise you if we'd been able to stick only Stripe in and use it for everyone, we'd of done it. Our lives would have been so much easier!

And no we wouldn't call it 5% but the store owner would quickly do the math and that's where we'd end up. It's a hard sell, we ran the model past a number of people and it was almost universally rejected.

Exactly, we went through four revisions of our pricing and I'm not sure we'll ever be certain it's the "right" one. We just knew we had to simplify it and after user feedback this is the one that stuck.

And thanks for the kind comments, we've always loved your animations and the attention to detail you put into your site. I mean who doesn't want a buy bacon button in their header?

We also felt that it meant the people building the sites also had an incentive to be more careful about the way they did it - like sharing resources across a session and limiting the calls per page, or implementing caching. All of which actually improve the user experience due to slightly faster page loads, which in eCommerce is crucial.

That's the reason why we added the little bit of information about page-views to try and guide the user a little in case they had a store already.

We very quickly know when a store is under attack and we either (where possible) drop the malicious traffic, or we absorb it. We had a customer on our free tier (30k requests) that ended up processing over 3 million during a 2 day attack, his site stayed up and we still didn't charge him.

Commercetools is a good platform and one of our closest competitors. The key differences are that our pricing scales a lot better, we don’t lock you into a single gateway or charge transaction fees. We also don’t arbitrarily limit the number of products you can store, or the bandwidth you can use.

We’re also more flexible, we have an EAV system (Flows) that allows you to modify and store custom data sets in a structured way. This allows you to use Moltin as a much bigger part of your product than just what we currently offer.

They do have a few more features right now but we’re pushing hard on the development front to reach feature parity with the major platforms.

The beauty of an API approach is the features we don’t quite fully support can be easily created by you within your application, and then work alongside our product.

We don’t explicitly advertise support for digital products at the moment, however, we can support it to some degree. Reach out to us on livechat or email and we’ll be happy to help.

We have support for modifiers (size, colour, etc.), singles (gift wrapping, etc), input (custom options or labels). We’re working hard to make sure our new docs platform has all of this in it, but you can find it in the API reference and use these via our dashboard (forge).

If you ever have any problems we’re always available on email or live chat :)

In short, Yes! But perhaps not soon.

We have a really strong community ethos at Moltin, and we’re trying hard to open up as much of our platform as possible, both in open source and community modules.

We know there is still work to be done and we have a pretty lengthy set of features and updates going forward.

Because we’re quicker and easier to implement. That gives the developer much more freedom to be creative with their application, especially if they’re working within a budget or short timeframe.

Our API also allows you to pick and choose the components you want, you can build more than just a website, your data is accessible on mobile or at a physical retail store all from the same platform.

Because we’re an API, you can retrieve, remove, destroy your data at will. When you incorporate us into your app or site, you have a very loose relationship with our system. That means its very easy for you to stop using our product without having to rebuild from scratch.

In the future we’ll be making it even easier to migrate to and from Moltin with tools to import and export data.

Hi there, co-founder here. A few of them do have an API offering, but there's a few issues with them -

Firstly they’re bolted on the side, and aren’t usually functional enough to actually power a full store - generally they’re designed for add-ons.

Secondly you’re locked into their whole platform just to get access to the API even if you’re not looking to build a website, or use all of their services.

We’re making a product that gives you the ability to pick and choose exactly which parts of e-commerce you need, in a way that doesn’t lock you into the product.