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instafail

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I cancelled my subscription a few days ago. It was the most painfull procedure ever. Help article points to a cancellation button, which does not exist. Contact page leads to nowhere. Chat bot points you to the useless help section. Finally a real human behind the chatbot answers, but takes extra long time to make you lose any remaining patience or hope. Finally after 1 hour of various counter offers and discounts, they accept the cancellation request. I have never witnessed a subscription cancellation process this obstructive. It should be illegal.