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Part of me wants to laugh, part of me wants to cry, and part of me wants to say "Good for them."

What's next? Photoshop? Flash? It's weird to see a large company embrace this type of business model, which (at least in my mind) is normally reserved for the smaller guys.

I bet they're just testing the waters. I suppose Acrobat is a good product to do it with.

What did Google expect of this? Did they think they would fight this guy, and suddenly he would give up writing about this case?

I feel like they got a pyrrhic victory here.If your customer is getting his answers in the form of evidence at a hearing, you're doing something wrong, regardless of whether or not he was actually in violation of the terms of use.

Anyway, thanks for adding this. It's good to read how it all ended up.

For me, it's all planning. I consider myself a terrible coder, so I have to lay out everything first. Working from that plan, I get things done fast.

Think of it like giving a speech. Write the speech, revise it, and then go over it in your head (The "practicing in front of a mirror" part doesn't really apply here.) Then, finally, give the speech. You might stumble over a few words, or have to consult your cue cards occasionally, but there's nothing wrong with that. You'll do it less as you give more speeches.