danhood

“Elevate consumer experiences”, huh? I also call total BS.

I’m not a sneaker guy, but recently tried to buy a launch pair of sneakers as a gift - only available by Nike’s store. It was a terrible experience with their storefront - crashing, erroring out, empty HTTP responses, app errors, redirect loops, self-emptying cart, etc. Finally got to chat with someone at Nike support after trying for an hour - sold out. They seemed completely indifferent to their storefront being a technical dumpster fire. Essentially, “better luck next time”. No thanks, I’m done - there will not be a next time.

I used to share you pain - lasership was the worst!

Routine non-deliveries that they'd report as delivered, only to have it randomly show up 1-2 days later. Customer service was pretty bad too.

Amazon Locker looks great - though it's not ubiquitous. The closest one is probably a 1 hour drive (with light traffic) and I live in a major metropolitan area in the US.

I used to have similar problem where I lived...

The USPS guy would regularly heave a package over a fence onto a stone patio (fragile packages be damned). Or lasership (a last mile carrier) would never actually deliver on time despite marking it in their tracking system as delivered (yet they would magically show up the next day claiming that it must have accidentally been delivered to a neighbor, though none ever claimed they did).

I would gladly pay a premium to choose delivery companies.

Happens to me all of the time - it's pretty annoying. It would be great if HN used pretty URLs (e.g. http://news.ycombinator.com/news/2), or at least URLs that didn't expire.

I saw an interview with with Mr. Graber on the local news - the camera was in clear view of the officer. A pic of the helmet he was wearing at the time can be found in this article...

http://carlosmiller.com/2010/04/16/maryland-motorcyclist-spe...