Why are banks still getting authentication so wrong? 1 year ago
This happened to me when I was overseas recently. No phone, I needed to access my credit card website with Scotiabank. I had previously relied on having an option for the OTP to be delivered either by email or sms, but when I tried in March, Scotiabank had removed the email option! I ended up having to basically remove 2FA from my bank account as a workaround, after answering a ton of security questions.
Therefore for the entire time I was overseas after having done this, my bank account had no 2FA enabled... smh