HN user
Similar to you - I alternate between standing and sitting (not every hour though)
I also find it hard to write code when standing so I use standing position mostly for reading, calls, standups etc. when I want to get in the "zone" - only sitting + headphones works for me.
I'm quite surprised it's still down - either they have no alerting on it at all or something went horribly wrong and there's a team out there somewhere frantically trying to bring it back...
technically it's not technet but blogs.technet.microsoft.com - technet.microsoft.com is still up.
well - you guys have all the answers - how good. interestingly enough none of the other websites requires you to file a support case to get their own money back! anyway I did follow your process too and guess what? - nothing - you still have my $7 - but hey don't loose sleep over it - you can keep it (I spend more for breakfast) - there is no chance u're getting any more of my money or anyone I know
I don't think I said anything that was unfair. I think they're not really trying to solve the actual problem - instead of accepting the responsibility and trying to fix the issues they're being defensive - who cares about how many support people they have - obviously they're not doing a good job if people are voicing their issues here...
and none of them cares about your customers - LOL! maybe you should get 20 that do care...
I feel like I shouldn't have to 'jump through hoops' to get my money back - if it's such a non problem why do you even have minimum amounts for withdrawals?
talking to your support / dispute resolution team is a waste of time - I felt like they're one of those $1/hr people who just don't care
now it's a violation of your ToS but at the time when I described the situation to one of your support guys it was OK...
I even told him that I'm not happy and that I'm being brushed off - I even mentioned that I'll write about it somewhere - but he didn't care about any of that - he ended our conversation with:
"Thank you for contacting Freelancer.com, please don't hesitate to contact us again if you have any other questions or concerns."
That's just a customer service FAIL at it's best!
I'm glad that the time came and all of that gets described here
It's time for you guys to wake up and stop treating your customers like cattle!
Freelancer.com is a massive SCAM - IMHO
1. you can only withdraw if you have more than $x in funds - I have had $7 left on the site and can't get it back!
2. their conflict resolution is non-existent or biased - a person clearly didn't deliver what I asked for in my job and they simply refused to help me deal with it
3. after I left honest but negative feedback the freelance worker contacted me and tried to bully me into changing it. after I refused he proposed that I withdraw my feedback and he will refund me for the job
4. after I have withdrawn my feedback and he didn't refund me - I tried to bring it back - but hey what do you know - freelancer.com doesn't allow you to bring back my original feedback unless both parties agree!
5. I contacted their support to try to resolve it - again no help there
fortunately for me the job was only small $50 project, but I learned my lesson and will NEVER use this website again!
after that I used both Elance and oDesk and I think both are good and professional