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Kharvok

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Some of my teams were fully remote about eight weeks in 2020, while others have been remote the entire time. I don't believe in full RTO, just hybrid.

1. The last few years have demonstrated that projects with teams that are primarily remote require a higher degree of project overhead staffing. I think this is most evident with very small teams. For example, it's fairly easy for a small internal tool team to coordinate their work without a project manager, design, or business analyst if they are in close phyiscal proximity. The struggle is when you distance that team from larger products/project. Even in the minimal case creating visibility for that small team into larger workstreams requires overhead itself. With the macro environment and with leaders being forced to tighten the belt, this is less and less possible. All communication has to be structured fully remotely. That structure requires management.

2. I've found about 20% of people have the ability to maintain a professional work environment at home. I'm constantly seeing in meetings where highly compensated employees are providing childcare during working hours. I'm all for flexibility, but it becomes a distraction.

3.Junior employees have little to no ability to develop skills from seniors. I have hired entire classes of employees in software engineering roles that started in a fully remote environment, realized they weren't learning anything, and then came to work in a hybrid setting.

Rocket, like other mortgage firms staffed up the last 3 years on processing roles. Those are the first positions you're seeing let go with refinance volume falling off a cliff due to rising rates.

Also Rocket recently shifted their technology strategy to build fewer point solutions in house where there was an adequate market solution available, focusing more on customer facing technology to build in house.

My thoughts work much like this. For example, if I'm discussing some kind of design or graph relationship, I actually see what I'm talking about vividly. The problem is it's really hard to make eye contact while doing this. It's not that I find eye contact uncomfortable in conversation. It's just that discussing many topics, especially technical ones, it's not possible to see my ideas while looking directly at someone.

I find this most frustrating in work that is interrupted and explanation is sought. So for example, if I'm thinking through the most efficient way to accomplish X, taking into accounty Y and Z, and someone walks into my office and asks me what I'm working on it's frustrating stating my thought process on the spot because none of that reasoning was assembled using language.

What are others experience with this?

I'm absolutely paralyzed by this at the moment.

I want the mobility of a digital solution, so much of my documentation and task items are spread across Evernote and Trello. Except an analog solution such as a note card or post-it notes has a physical prescense that's very focused and attention grabbing.

There is absolutely a way to have leecode type tests for most jobs. We know that the single best predictor of job success and performance is IQ. Academics act mostly as a signal in some industries where you just back into IQ ineffectively by creating certain filters for pedigree.

instead of IQ test -> competence signal

you have:

SAT/ACT = IQ Test -> university acceptance criteria -> degree/credentials -> competence signal

This is exactly my struggle as a CTO in a non-tech company. The comp & ben budget I'm operating off of started taking shape 18+ months ago and is now "locked-in". It's not only overcoming non-technical CEO's as you're also having to convince your other non-technical peers that Tech should be the exception. The best "evidence" most CEOs and CFOs will accept is outdated aggregated market data that can't be accurately sliced for applicable skils.

I've had to knowingly let attrition happen to prove a point.

If you can't change your company, change your company I guess.

I don't think people are advocating that education itself is just a signaling of inherent ability. This would be like saying it's pointless for an athlete to train because their maximum athletic ability is pretty much determined.

I agree with your concerns but we already do this somewhat informally with public education in much of the country with college prep, advanced, honors, and AP courses.

I'm just advocating we act with more purpose and honest intention about what we're already doing.

You aren't trying. We know IQ is predictive of success. No one is saying an individual from a poorer community can't be intelligent/academically successful.

What we're saying is that we shouldn't hold someone born without the ability to be academically successful to unreasonable standards.

What would this select for? All you would be doing is establishing a poor proxy for general intelligence though you would likely select for general intelligence on the whole by grading "maturity".

It's because there is almost nothing that can be done. IQ is largely genetic, with a few social levers that can be pulled. We shouldn't expect from people what they are not capable of doing.

This applies to everyone.