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Decker87

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At this moment in time I think companies can gain a major hiring advantage by simply hiring the best regardless of race/gender. So many large companies are shooting themselves in the foot distorting incentives and saying "no" to people who are the wrong color/gender.

I wish I could be more helpful, but the one thing I can tell you confidently is that you can't educate your users unless they are coming to your platform seeking an education. The best you can do is just give them a snappy UI where they mindlessly click through the "boring stuff" and a EULA that keeps you legally safe.

This is where TDD folds in on itself. It's nominally about iteration, but requires that you know how the inputs and outputs will look up front before iterating.

Accepting feedback is a skill, and a manager has to deal with vastly different skill levels in the people they provide feedback to.

The manager's manager also has to be supportive. I had a manager once who, when one of my directs complained that I was "mean", told the direct that I shouldn't have been so direct. This undermined my ability to give direct feedback, and deprived my employee of the opportunity to practice the skill.