Tell HN: If you're having trouble with Apple Developer things, Call Them

https://news.ycombinator.com/item?id=6453671
by tomasien • 13 years ago
29 3 13 years ago

I realize this may be common sense to some of you, but after going through 2 months of crap with Apple and having all my iOS Dev friends tell me that it just "is how it is", I finally got on the phone with Apple today and let me tell you: it was wonderful. They finished my enrollment in its entirety in about 2 hours, and in fact told me that if I had not called, my issue may have literally never been resolved. Now my app is submitted for approval, and I'm thrilled.

Since I didn't even know this was an option, and it is not prominently displayed as an option, I thought I'd let you guys know.

The number to call is 1-408-974-4897

I've called 3 times today, no more than 5 minutes of wait time and usually only on the phone for 8-10 minutes before having my problems resolved.

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