Dropbox sends email about credit card expiration to non-paid users

https://news.ycombinator.com/item?id=6261615
by bdcravens • 13 years ago
1 1 13 years ago

8:34pm (ET)

Subject: Your credit card is about to expire!

Your credit card is about to expire! To keep your Dropbox Pro subscription, please make sure that your billing information is up to date. If we are unable to bill you, your Pro plan will automatically be canceled after 2 weeks (all your files will still be safe).

Visit to update your information.

As a reminder, Dropbox Pro gives you lots of great benefits: Tons of space for all your files (100, 200, or 500 GB) Faster support from the Dropbox team 10x the bandwidth for sharing links Keep over 20,000 photos and memories

- The Dropbox Team

Ignored it, thinking it was phishing attempt

11:47pm (ET)

Subject: Email Sent in Error - Re: Your credit card is about to expire!

Earlier today you may have received an email from Dropbox stating that your credit card is about to expire. Though the email did in fact come from Dropbox, it was sent to you in error. We recognize that you’re not a paid Dropbox user, and there haven’t been any changes to your account.

We apologize for any confusion we may have caused.

Sincerely, The Dropbox Team

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