What to do when you've made someone angryhttp://blogs.hbr.org/bregman/2013/04/what-to-do-when-youve-angered.html?cm_sp=blog_flyout-_-bregman-_-what_to_do_when_youve_angered by dcpdx • 13 years ago 1 0 13 years agoBLblogs.hbr.org