Samsung Overtakes Apple for Top Smartphone Customer Satisfaction

https://www.macrumors.com/2026/05/20/samsung-overtakes-apple-for-customer-satisfaction/

by ndr42 • 2 months ago

9 5 2 months ago

ratg13• 2 months ago

I stopped using samsung because of the uninstallable facebook apps.

I don't get why if i'm paying multiple thousands of dollars for a phone that they still bundle what I consider spyware and give the user no option to uninstall it.

On my last Samsung I went into the settings and disabled all of the apps that I couldn't uninstall .. and when I checked the settings like 6-8 months later, those apps were still disabled, but in the meantime they had installed a few more facebook authored background apps without my permission.

I will not be going back until they stop this.

plmpsu• 2 months ago

I agree. Bet apparently most other people don't.

vitally3643• 2 months ago

That's pretty damning because Samsung produces some of the worst software to ever run on a phone.

nikau• 2 months ago

2012 called and asked for their snark back.

Samsung software is fine now.

musicale• 2 months ago

"Users tell us they love advertisements, which is why we're adding more of them to the iPhone."

Samsung Overtakes Apple for Top Smartphone Customer Satisfaction

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