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Why I'm losing faith in UX (2021)

https://creativegood.com/blog/21/losing-faith-in-ux.html

by gherkinnn • 8 months ago

4 1 8 months ago

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creativegood.com

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evek• 8 months ago

Company incentives will always trump individual functions, no matter if it’s UX, QA, etc.

Good UX is still possible, but requires a supportive business model as an enabler.

A lot of designers who joined the field recently weren’t thought the “we’re saving the world; we’re responsible for the empathy” trap that was so prevelent 10-15 years ago, and I’m seeing more realistic worldview and less shattering disillusionment because there was no belief in UX to start with - it’s just a job, not a calling.

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