AT&T will listen to your phone calls and block spammers using AI

https://www.neowin.net/news/att-will-listen-to-your-phone-calls-and-block-spammers-with-a-new-ai-powered-tool/

by bundie • 10 months ago

4 5 10 months ago

neowin.net

rolph• 10 months ago

you dont need to eavesdrop on phonecalls to recognize spammers.

kirito1337• 10 months ago

thats privacy breach and giving an LLM voice recording of your calls

dont be surprised if you find your voice in chatgpt

Bender• 10 months ago

FWIW they've gone through many iterations of this. In the 1960's there were rooms of operators listening for keywords. That was replaced with computers that listened for keywords and phrases which I think improved privacy. Whistleblowers appear every couple decades and disclose NSA listening locations. I am mostly curious if this AI at least understands context to reduce false alerts thus minimizing alert fatigue, wasted resources, etc... Bonus if it can troll some spammers. Bigger bonus if one day it can pit them against one another using psychological warfare. I doubt any of this will be in a for-public-consumption ChatGPT. More likely they or the NSA have their own private data-center.

spindump8930• 10 months ago

Fairly certain that AI (meaning an expensive llm type model) isn't needed to detect spam a large amount of the time. Classical classification methods could work while also being more privacy friendly (e.g. running on device).

According to AT&T, a big difference with its product is that it is built into the network itself.

This doesn't seem like an asset...

al2o3cr• 10 months ago

Counter-proposal: AT&T knows who is paying for the spam calls, even when they forge a caller ID. Show THAT COMPANY'S number and let customers sort it out...

AT&T will listen to your phone calls and block spammers using AI

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