TinyPilot (KVM-over-IP device) has quietly removed their user forum

https://forum.tinypilotkvm.com/

by luckman212 • 11 months ago

1 2 11 months ago

forum.tinypilotkvm.com

luckman212• 11 months ago

As a happy TinyPilot owner, I was sad to wake up this morning to find that they quietly sunsetted the forum. I was previously active there and it contained a wealth of info and (as forums tend to do) made the product more valuable because of the information sharing that takes place.

My theory is that, since last year's sale of the company[0] by its founder (Michael Lynch) they have been in "runway mode"- steadily winding down the business, providing fewer features, updates etc while they extract whatever $ remains out of the business. Sad to see, but competitors like JetKVM and the recently-announced GL.iNet Comet are surely going to eat away at sales.

I hope they reverse this decision.

[0] https://news.ycombinator.com/item?id=40512500

[1] https://mtlynch.io/lessons-from-my-first-exit/

scott-tp• 11 months ago

Hi luckman212,

My name is Scott and I'm the CEO and Owner of TinyPilot.

Thanks for being a happy TinyPilot owner!

The decision to "archive" the forum was not an easy one to make. However, after discussing with our Support Engineers and analyzing our modes of support and the response times we target, it made sense to no longer offer official support on the forum.

The forum is still there (https://forum.tinypilotkvm.com) as a resource. We may evaluate re-opening the forum as the business continues to evolve, but for the time being it is set to "read-only."

As for the future of the business. I guarantee you that we are not "winding down" the business (with the goal to extract maximum profit). Our velocity did dip slightly after the transition, but we've regained that velocity and continue to press ahead on software and hardware updates.

Since the purchase of the business in April 2024, we've released 4 updates to our core KVM over IP software, TinyPilot Pro (https://tinypilotkvm.com/pages/tinypilot-pro-change-history). We expect 1-2 more releases this year with some long-desired features and some that open up completely new use cases for our hardware offerings.

Let me know if you have any comments, concerns, or questions and I hope you continue to "stay tuned" to TinyPilot. You can always reach a real human on our team via support@tinypilotkvm.com

TinyPilot (KVM-over-IP device) has quietly removed their user forum

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