Longevity, by Design [pdf]

https://support.apple.com/content/dam/edam/applecare/images/en_US/otherassets/programs/Longevity_by_Design.pdf

by dm • 2 years ago

42 5 2 years ago

support.apple.com

Basketb926• 2 years ago

Is this an advertisement from Apple's legal team to EU regulators?

znpy• 2 years ago

yes

liminalsunset• 2 years ago

Unfortunately they do not mention MacBooks, which are also affected by the calibration issue. Unlike on iPhones, replacing the screen without soldering the old IC to the new one will make the display unusable with blotches (software issue - replacement with a genuine undamaged Apple assembly results in the same pattern), presumed by online users as being intentional. Hopefully the commitment to "not purposefully disable third party parts" extends to MacBooks.

Aside from this I was unsurprised about the safety issues found with third party iPhone batteries. This is a serious problem. I am shocked that there are zero third party suppliers who have done even a basic safety certification on their batteries (and it is likely that lax enforcement of shipping of Li-Ion batteries is to blame as well, since certifications are technically legally required to ship them, and most of them are currently shipped illegally.). Why can manufacturers of department store rubbish BT speakers get a UL certificate for their rubbish tier batteries, but no north american manufacturer of third party iPhone batteries can? Surely they make way more money on these.

Why are there no reputable, high quality, safe suppliers of third party repair parts? The desire to skimp on basic QC and not providing equally good (if not even upgraded) parts appears to indicate either market failure or that there is no market, which is incredibly disappointing. Whenever I fix things I now only buy good condition USED genuine parts because I know that they will be better than new, garbage parts. I have never received a third party part which I believed to be superior to the OEM part, which is ridiculous because they were not cheap and they had the perfect opportunity to compete on quality.

Even more than disappointing, the suppliers of third party parts unintentionally poisoned the proverbial pond they drink from by literally proving Apple et al's safety fearmongering statements to be true. The security and safety concerns they raise are literally true because the market has failed to regulate itself.

atoav• 2 years ago

As someone who once had to remove a needlessly glued in battery from a mac book pro after it became bloated using a heat gun and safety-bucket of sand I have to say that Apple is one of the worst manufacturers in terms of maintainability of their products.

xnzakg• 2 years ago

Apple products hold their value longer than competitor devices, making them more likely to be passed on to new users.

Meanwhile: https://www.ifixit.com/News/94386/the-truth-about-apples-fre...

Longevity, by Design [pdf]

Related Stories