Chartbeat raises $9.5 million to measure the real time web

http://venturebeat.com/2012/04/16/chartbeat-raises-9-5-million-dfj-realtime/

by bproper • 14 years ago

40 28 14 years ago

venturebeat.com

mmobile5• 14 years ago

Chartbeat is like playing video games.

This tool is a must for every site owner and highly addictive.

slig2• 14 years ago

I've been using charbeat for a long time and all I can say is: I love it. I really do. The insights I get are priceless.

The only downside is that sometimes I spend too much time watching it instead of writing code.

singer• 14 years ago

What kind of information are you using from it? And, how does it help you in your business?

mmobile5• 14 years ago

At the end of day, you won't get much more data than from a traditional tool like Google Analytics. But the real-time nature and the presentation make your data so vibrant that you check Chartbeat 100 times a day—everytime you get some small hints and insights you would overlook without. Basically with Chartbeat your site lives and breaths.

slig2• 14 years ago

I don't have a proper business per se, but I do make a living from a puzzles (flash and javascript games) site with adsense.

I use the API to see what games are trending right now, and use that to order the games on various "listings". That way, new and cool stuff are always on top.

I can also see exactly what times most people get on the website, and I use that information to send newsletters(and posts social media) on what I think is the best time.

I see what games are more engaging and I can focus on them, writing more features or simply promoting them better.

brooknam• 14 years ago

Agree, the biggest downside to chart beat is the destructive impact it has on productivity and inter-personal relationships

conover• 14 years ago

I wonder how the introduction of Google Analytics' Real-Time beta has affected their business. While it doesn't have all of the social features that Chartbeat does, it does cover a lot of their ground.

mmobile5• 14 years ago

How do I get it? Is there a link inside GA?

tomgallard3• 14 years ago

Go to Home on the top tab, and you should see real time options on the left hand menu

arctictony2• 14 years ago

Hey, I'm the CEO of chartbeat. When Google Analytics launched their real time we saw a slight jump in churn that month and then things settled down to normal levels again the next month, so not much effect at all thus far. This might have something to do with it: http://chartbeat.com/infographics/measure-different

brokentone• 14 years ago

I've used Chartbeat at both, my last and current jobs. It's really invaluable for immediate feedback.

I went by their headquarters last week, and they're a quality team doing really good work. They've got some great new ideas that I hope this funding helps them produce.

tomgallard3• 14 years ago

I sometimes wonder about the value of real-time analytics. I use Google Analytics real-time, and it can be extremely addictive watching visitors arriving, navigating, hoping you'll get a conversion, looking at how they found you.

But does it really add anything over none-real time analytics? Much healthier to check your reports once a week or so I would think.

I often think its just another distraction (like checking email or HN) that can moves focus from what I really should be doing.

Though I'd love to hear what uses people have found for real time analytics...

mmobile5• 14 years ago

http://news.ycombinator.com/item?id=3847649

tomgallard3• 14 years ago

I understand you get a better feeling off it, but I'd love to hear from people who have noticed something using real-time analytics they wouldn't have seen from plain old analytics.

I'm not sceptical, just curious as I think it can easily turn into a great way to waste time...

citricsquid3• 14 years ago

Same experience here. They're great to watch but generally quite worthless in the grand scheme of things. They have value sometimes but it's not regular, for example if we need to do emergency maintenance we can check how heavily a specific thing is being used, but beyond that...

I guess they appeal to people that are marketing.

dangrossman• 14 years ago

Look at their marketing. It's for publishers. Testimonials from Al Jazeera, Fox News and Fast Company. The value in real-time analytics for them is clear -- they're micromanaging their daily page view numbers by seeing what news of the day is attracting the most eyeballs from what sources, moving those stories up on their front page and expanding them, writing more about those topics, etc.

runevault• 14 years ago

It's depressing news has become something where the story that gets eyeballs is more important than the story that needs telling. I understand WHY it's this way due to how marketing dollars play out, but it's still depressing.

tommccabe• 14 years ago

Real time analytics are an amazing tool in e-commerce.

Incremental merchandising gains can lead the huge wins in e-commerce. Real time analytics are one way to see what people are buying and what's hot right now.

Let's put this example out there.. you have a product on your site that is now featured on a hot fashion blog. Customers are coming to your shop and clamoring to purchase it. Problem is, it is already running low on stock and once sold out, you'll miss the benefit of the blog exposure. Real time analytics allow the merchants to make quick, informed buying decisions so that the product remains in stock.

I'm very interested to see what Chartbeat does for e-commerce analytics.

TheSmoke• 14 years ago

we are using chartbeat. we are measuring how many visitors got into the website right after the tv advertorials on our tv shows which have the highest ratings on the days they air. yes, we cross check with google analytics. :)

it is also helping us to understand at which point we fail. chartbeat really is a great service.

huhtenberg• 14 years ago

Great dashboard facelift too. I've been following one of their designers on Dribbble for a while now, and his has been consistently hitting the style and usability nail on the head.

(edit) This guy - http://dribbble.com/mattbango

citricsquid3• 14 years ago

Does chartbeat not publish their pricing? I'm trying to check what they'd charge us but I don't see anything.

dbenedicto• 14 years ago

My name's Doug and I actually work over at Chartbeat. You can get a breakdown of our pricing at chartbeat.com/plansandpricing. Any other questions, feel free to shoot me an e-mail at support@chartbeat.com.

citricsquid3• 14 years ago

Thanks!

kmfrk• 14 years ago

I am having a really hard time comparing all the available traffic analyzers; I had my eyes set on Gauges (http://get.gaug.es) because of its pristine look compared to the unholy mess of Google Analytics, but maybe there are better or equally-good alternatives out there.

How do you compare the tools available out there, as long as one of your main parameters are design/UX?

It feels like there are as many traffic analyzers as there are to-do apps for iOS.

talbina• 14 years ago

Give http://getclicky.com/ a shot.

Chartbeat raises $9.5 million to measure the real time web

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