Ask HN: What CRM do you use?
https://news.ycombinator.com/item?id=33273280Our product is starting to get traction, and we (co-founder and myself) are receiving more communications than we're used to.
Challenges we're facing:
- High volume of messages, that keeps growing
- Various channels: personal/brand emails, contact form, LinkedIn
- No efficient workflow to share comments about the messages, eg we forward emails to each other with some notes but that's not scalable
I believe a CRM tool would help us, but I'm not sure what to choose.
I hear Hubspot is a popular choice, but it doesn't look like it handles LinkedIn incoming messages out of the box, which is a must for us.