Nobody likes self-checkout. Here’s why it’s everywhere

https://www.cnn.com/2022/07/09/business/self-checkout-retail/index.html

by ourmandave • 4 years ago

2 7 4 years ago

Am I the only person that likes self-checkout?

I remember the period before self-checkout: interminable queues, being stuck behind an old lady making small talk with the cashier, and receipts with double-counted items.

orangecat• 4 years ago

Am I the only person that likes self-checkout?

Not at all, it's great if you don't have a ton of items. This is just clickbait Luddism.

wdb• 4 years ago

I am not a fan of self-checkout because it always needs some sort of assistance of a shop employee because of a article that need their approval, you accidentally scanned twice and they need to remove the article, it can't detect the article you just scanned in the bagging area etc. It's a painful experience. Cashier is so much quicker.

And it's video recording you when you are using the self-checkout machine.

jaskyle• 4 years ago

I hate it when a large grocery store doesn't offer self checkout. I don't want to have to stand and wait in line for 15-20 minutes when few lanes are open and people in front of me have full baskets, when I only have a handful of items.

jleyank• 4 years ago

The wait is shifting to the self checkout lanes as places don’t staff the registers. Aside from things like alcohol or cigs, pushing everybody to the manchineel save them money. Pain for those buying lots of items.

chrispeel• 4 years ago

I always use self-checkout. It's faster (multiple servers, single queue), and works very well for me. Yes, you may need to learn some stores' quirks, but that's the same as with any user interface

billconan• 4 years ago

As an extreme introvert, I only use self-checkout to avoid talking to people.

I love self-checkout.

Nobody likes self-checkout. Here’s why it’s everywhere

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