Pre-sales of ‘disappointing’ iPhone 4S fail to disappoint

http://www.bgr.com/2011/10/08/pre-sales-of-disappointing-iphone-4s-fail-to-disappoint/

by gadgetsrule • 15 years ago

23 42 15 years ago

bsphil• 15 years ago

Marginal upgrades to the camera and processor, with a new app for voice commands, and they can't even make them fast enough.

Seriously, I'm just at a loss. I honestly don't get Apple. I've used their products and just don't see what others do. What am I missing?

sunchild• 15 years ago

This is likely due to pent-up demand in anticipation of any upgrade announcement. iPhone has carved out a massive space in the cultural zeitgeist. IMO, this is still about the inertia that iPhone generated in its early days when the idea of a touch interface was still magic. That kind of inertia translates to an irrational need to have the latest/greatest, regardless of the technical merits of a particular iteration.

EDIT: Also, I've yet to see any mobile device that is as polished in terms of lag, responsiveness, usability, etc.

bbgm• 15 years ago

I think your edit nailed it. There are a lot of good options now, but if there is one thing that years of product management have taught me is that the moment you start thinking in terms of features and specifications, you are generally thinking about products the wrong way.

Apple's almost going the tick-tock model with their iPhones, or at least they seem to be, where the tock is mostly internals, improved OS, etc.

henrikschroder• 15 years ago

You have to remember that a lot of people bought phones on contract and are stuck in a two-year upgrade cycle, which means that a lot of 3GS owners are looking to upgrade, and a lot of people were holding out on buying the 4 for the next version, whatever it was going to be, so you have a lot of pent-up demand for it.

minikomi• 15 years ago

In Japan the main provider of iPhones (Softbank) is attempting to prevent people jumping carriers to AU who have better reception by offering to waive the remaining payments of 3GS owners who upgrade. Good plan - and gets iPhones into the hands of younger siblings / wives of early adopters to get them hooked for iPhone 5s imminent release in the near future.

epo• 15 years ago

But the same would apply to other phones which do not seem to have this "pent-up demand". Perhaps the iPhone is simply better and more desirable than other phones.

czhiddy• 15 years ago

2x the CPU speed and 7x the GPU speed, all with equal or better battery life = marginal? I'm curious what what your idea of a "substantial" upgrade would be.

masklinn2• 15 years ago

> 2x the CPU speed and 7x the GPU speed

The camera upgrades are anything bug marginal as well (high reduction in noise, significantly higher quality especially in lower light conditions, much lower deformations in corners, and the capture speed improvements, from off and from a previous picture, is extremely significant both relatively to the iPhone 4 and in absolute terms of usage and usability)

viscanti• 15 years ago

I wondered the same thing when the iPad 2 was labeled as a "marginal" upgrade. Any time you more than double the performance of something, that's hardly a marginal upgrade. No one would consider doubling the horsepower in their car a marginal upgrade. I'm not sure why we see it applied to iOS devices.

Maybe it's because the performance numbers are abstracted away so much more for mobile devices. Most mobile phone buyers probably view their phone as a black box. It does what it's supposed to do (hopefully) and that's about it. They don't know or care about the internals, so the outside gets so much more attention. If the outside isn't updated then it seems like it's a marginal update.

rkalla• 15 years ago

If they had changed the "4S" to "5" with identical hardware I think he would have been happy ;)

The camera updates alone were brilliant.

watty• 15 years ago

Is the 1 GHz A5 twice as fast as the 1 GHz A4 or are you saying that dual core means twice as fast?

kenjackson• 15 years ago

There are several things at play here.

I said when it was announced that it was an underwhelming release (http://news.ycombinator.com/item?id=3072514) and it is. With that said it's an improvement on what is widely considered the best phone on the market. The iPhone 4s is certainly no worse than the iPhone4. It continues to be what will generally be considered the best phone on the market.

Couple this with the fact that a lot of people were likely holding off on iPhone purchases until this announcement. And unless this new iPhone was a complete stinker, they were going to get one. It's not a stinker and so you have all this pent up demand from the past 4 months -- and the fact that the smartphone market is growing each day.

So I don't think it's inconsistent that this is a somewhat disappointing rev, yet will likely be their best-selling phone to date.

mattmanser3• 15 years ago

Not sure you deserve the d/v's.

You want to know what it is?

Firstly the difference between the iPhone and any phone when it came out was phenomenal. It was 3-5 years ahead of any other phone. I am not exaggerating at all. It was incredible, a true game changer.

That Google managed to change Android's direction and produce a touch phone OS so quickly was an impressive feat and also showed how switched on whoever was running that project was. On the other hand calling it an homage to the iOS is being very generous. I was always surprised that Apple didn't go after them straight away with copyright it was that much of a ripoff.

The iPhone was ahead in every degree. The UI was awesome where every other phone was awful. It had a touch screen, no other mainstream phone had one. There were a lot of other details that were amazing at the time but have now faded into the recesses of my brain. And it looked incredible. All other phones looked like they'd been designed by Homer compared to the iPhone.

The difference between todays iPhone and all the others are pretty much the same but with less pronounced effects. There's a good reason Apple are suing Samsung over the design of their phone. No phones looked like that before the iPhone, it is a rip-off, we've just got used to all phone being iPhone clones, getting as close to ripping off Apple as they can without getting sued.

As for iOS vs Android? The UI is better. Not a little bit. A lot. It's smooth, it's thought out, it's a joy to use. Android pretty much copied the entire interface and still it's nowhere near as good. It's just not got the Apple attention to detail. The MS phone 7 one is the only other genuinely innovative product out there.

I'm not even a fan boy. I like Google most of the time. I respect the skill with which they brought out Android. It's still a knock off and you get what you pay for, knock offs are lower quality. They're not innovators, they're copiers and copies don't outshine originals. Apple have vision while Android just slavishly copies them. Siri is a perfect example of this. They didn't make it but as soon as they saw it they knew it was what they wanted, where they wanted to take it.

It's the only apple tech I own, but I'm sticking with iPhones for now. They rock.

rahoulb2• 15 years ago

Simple example: pre-iPhone for the vast majority of people if you wanted to put your phone into silent you had to choose the correct "profile" (is it quiet? or is it meeting? what's the difference?).

Post iPhone, you flick the hardware switch that you can reach while the phone is still in your pocket.

cheald2• 15 years ago

> Apple have vision while Android just slavishly copies them. Siri is a perfect example of this. They didn't make it but as soon as they saw it they knew it was what they wanted, where they wanted to take it.

This is sort of blowing my mind. After the release of the iPhone, Android shifted from a trackball-based design to a touch-based design (which is a big shift), and copied the Apple homescreen for its app drawer layout, but to call it a "slavish copy" is disingenuous. Android diverges - and innovates - in a lot of very significant ways. Google has been offering voice search/commands/voice-to-text for Android long before Siri. It did notifications and task switching far better than iOS did (and iOS has now "slavishly" copied those concepts). The back button and activity stack make the device usage behaviors ridiculously different from iOS usage. It's been doing wireless sync and cloud-based stuff for a long while; Apple's just now starting to integrate that stuff.

iOS has better-looking stock art assets/widgets, and the application approval process guarantees an adherence to Apple's UI design policies, which does help produce a more consistent experience for the things that Apple cares about, but to me personally, iOS feels like a toy next to Android. As non-fanboyishly as I can say it, I genuinely believe Android is better software than iOS. Apple has the vertical integration down better, no doubt, and their marketing is about a thousand times better than anything that any of the Android handset makers are doing, but I don't think you can use both OSes and seriously dismiss Android as a cheap carbon copy.

tzs• 15 years ago

> Firstly the difference between the iPhone and any phone when it came out was phenomenal. It was 3-5 years ahead of any other phone. I am not exaggerating at all. It was incredible, a true game changer

Yup. Before the iPhone, phone features fell into four categories:

1. I can figure out how to use this on my own.

2. I need to read the manual to figure this out, but I'll probably remember enough to be able to do it without the manual after that.

3. I can make this work if I have the manual with me, but probably will never be able to use it well without the manual.

4. I can't figure this out, and the manual makes no damn sense.

On many phones, even telephone features like conference calling where in #2 or #3.

With the iPhone, most things were in #1, including calling features like conference calling. Forget about the smart phone features--the iPhone was my first cell phone where I could actually use all the telephone features.

Going back to pre-iPhone phones would be as painful as giving up my calculator for a slide rule, or giving up vim for ed.

edge17• 15 years ago

frankly, there's a lot of innovation and value that gets created by the developers and how they utilize sensors, compute, and new features. Apple gives developers some blocks to work with, and developers can use their own imaginations to organize them. That is to say, a lot of the value creation happens after Apple releases their product, and developers put things back into the ecosystem.

Samsung or other competitors haven't done a great job with this (and of course it's not an easy thing to pull off).

Mainstream reporting doesn't have the technical chops to have the imagination, and it's also (maybe unfortunately) not their job to do so. It's probably some sort of failing of communication between engineers and media and mainstream audiences.

What you're missing is that much of Apple's value creation and pushing the envelope happens through the ecosystem (that's not an esoteric statement, their ecosystem creates real jobs and real money). We're living in a mobile world, the tools and the distribution are in front of you. I prefer that over an ecosystem where the masses are only given the option to be consumers rather than also participators.

ugh• 15 years ago

This is a serious question, no sarcasm: What would not have been a marginal update?

I’m not quite sure myself. The iPhone 4 was clearly a major update compared to the iPhone 3GS: On the outside the design and materials improved. The resolution of the screen quadrupled and they switched screen technologies to IPS. They improved the camera, added a gyroscope, doubled the RAM and improved the processor. All that at no loss or improvement of battery life.

The iPhone 4S does three (or maybe four, depending on whether the RAM was doubled) of the same things. That’s certainly less major.

But what could they have done?

They could have changed the design. That said, one thing I like about Apple is that they are willing to stick to a design if they like it. Maybe they should have tried to make the phone thinner or lighter (with an otherwise unchanged design), though that would likely have cost battery life.

Increasing the resolution of the screen was in no way practical. That’s for all intents and purposes a done project. The pixels are invisible to the human eye and that’s that. Apple would only quadruple the resolution anyway and that’s clearly not practical. Switching technologies would also have been an option, but whether you prefer OLED or (IPS) LCD is more a question of taste than opinion.

They could have increased the screen size but I again think that’s more a question of preference. A larger screen is not automatically better and Apple clearly thinks that consistency is worth more than a marginally larger screen.

Could they have added sensors? I honestly don’t know. Maybe NFC? Maybe they prefer Bluetooth?

They could have switched to 4G but I don’t think that would have been practical. It would just cost too much battery life for too little benefit. Getting everything out of 3G (which they did) is, I think, for now good enough.

Yes, this update was less major than the last, but maybe that’s to be expected. I’m not sure whether I would want to call it minor and I don’t think that jumps like from 3GS to 4 are possible every year. Maybe the next update will be of similar scale than the 3GS to 4 jump: They will probably at least switch to 4G.

j_baker2• 15 years ago

You know, the only place where I've seen the iPhone 4S called "disappointing" is in the mainstream press, and mostly because it looks the same as the iPhone 4. I suppose that should say something about how out of touch with technology the mainstream media is.

masklinn2• 15 years ago

> You know, the only place where I've seen the iPhone 4S called "disappointing" is in the mainstream press

The tech press (and many tech forums, especially centered around Apple and Android) were full of that crap, as they are after pretty much any actual Apple release.

j_baker2• 15 years ago

The word "disappointing" implies that one had expectations that the iPhone 4S would be good, which I think the mainstream press did. I think they were a bit disappointed that there wasn't any visual redesign.

The garbage you see in the tech press is by people who never liked Apple products and probably never will like Apple products.

EDIT: I think this article from the same source has the point nailed: http://www.bgr.com/2011/10/05/apples-fall-from-grace/

lightyrs• 15 years ago

The tech press is even worse these days. They won't be satisfied with anything short of holographic displays and flexible hardware.

kposehn2• 15 years ago

Good article post, thanks for linking it.

I think that overall, what many in the press missed, is that this upgrade isn't about the iPhone 4 - it is about the 3GS.

While I have a 4 and was lucky enough to get a full discount on my upgrade, there's a massive number of 3GS users that weren't eligible for an upgrade until now. They've all seen the 4 and wanted it but not been willing to drop the extra cash on it and now they have a chance with the full subsidy.

Furthermore, Apple opened the doors to iPhone use a bit wider with Sprint and also the free 3GS and lower priced 4. A great move that has increased their appeal without actually cheapening the image of the product.

It is important to remember that Apple doesn't play for tech press. They play for the people that you see every day. Android phones are made for carriers, not for consumers; the iPhone is made for people.

mitchty• 15 years ago

Bingo, I'm a 3GS owner myself. I know lots of geeks with Android phones, but to be honest, I just can't given an arse about "rooting" my phone or all this other stuff which reeks too much like the windows days of removing crapware on a Compaq or something. I've seen the amount of work my friends have invested in getting their phones working, and I have to be blunt here: I don't give a rats. I just want to use a phone that works and has good battery life. I don't need to run Apache on my phone or any of that nonsense.

Every 3GS owner, and a few 4 owners as well, that I know is upgrading to a 4s and not an android phone. Anecdotal I know but the 4 didn't thrill me much to upgrade to and most Android phones don't have the battery life of the iPhones. I spend enough time twiddling things on computers at work, I don't need to do that with my phone too.

dereg• 15 years ago

Same here. I feel that to get the most out of an Android phone, I'd have to spend time on forums reading posts on how to modify X or Y. Furthermore, I want to be on the same platform as my girlfriend and family (for the obvious synergies). I could never recommend them an Android phone.

ColinDabritz• 15 years ago

Definitely. I have a 3GS on AT&T, but I'm switching to the 4S on Verizon to get back on my family's plan. I was tempted to wait for LTE mainly for using voice at the same time as data, but it looks to be another year out, so for now I get the higher res, a great camera (which is ready quickly), and the rest of the 'up to date' kit.

The 2 year contract time puts everyone in a nice 'tick tock' cadence. You either get the brand new shiny tick, or you get the revised and refined tock every 2 years.

eslaught• 15 years ago

This article says essentially nothing. The third sentence, about Apple's preorder numbers, is the only new information it provides. Everything else we already knew: last year's preorder numbers, specs for the 4S, and commentary on sentiment about the 4S. This would have provided more value to the reader as a one-sentence statement.

stellar678• 15 years ago

In the lead-up to this iPhone release, I noticed an odd thing: many people around me who had stayed out of the smartphone game until now were making solid plans to buy into this release of the iPhone.

I've checked in with friends - even friends from abroad - and the story is the same. Lots of people seem to be trading in their 4+-year-old flip phone for an iPhone. I'm not sure why.

kposehn2• 15 years ago

Interesting - I wonder if that's a trend at large. Cook did make a point of noting the market for Apple as mobile phones _as a whole_ instead of just smart phones. This may be something they clearly had in mind.

ak217• 15 years ago

Probably because all the 3GS people coming off their AT&T contracts want a shiny new iPhone 4. And for good reason - it's still by far the best-looking smartphone out there...

Pre-sales of ‘disappointing’ iPhone 4S fail to disappoint

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