What I want to say to all MBAs

https://news.ycombinator.com/item?id=2834370
by mfieldhouse • 15 years ago
3 2 15 years ago

Doing a SWOT analysis of a business opportunity is nonsense. It gives an unrealistic view of who your customers are and what really matters to them.

Your customer isn't a walking database of businesses and their competitive advantages. They're working from incomplete information. All they care about are their wants, and their needs, and their aspirations.

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