FB reporting tool goes to nowhere?

We've had a problem for a few weeks now with an obviously fake Facebook page clone. We've reported it and had some concerned users have done the same. Today it just tried to friend my wife, a bunch of my friends, and who knows how many others because we're getting queries about it. My friend accepted the friend request and got this spam/scam (we're a competition platform, for context):

"CONGRATULATIONS !!! You were chosen as the winner today. Grab your prize now by confirming the list on the official site in my top post before I declare your prize has expired. QUICKLY QUICKLY get your present now. Reply (READY) if you are ready."

Here's our real FB username: Gleamapp Here's the clone username: rieska.putriap

Anyone know a trick to making reports work? Maybe an alternate channel that doesn't go in to their massive moderation queue (I can imagine they're a bit busy in 2020)?