Hotmail e-mails 'missing' from accounts

http://www.bbc.co.uk/news/uk-12103707

by lotusleaf1987 • 16 years ago

22 12 16 years ago

bbc.co.uk

lotusleaf19872• 16 years ago

This actually happened to me. I have an old Hotmail account I rarely used and hadn't checked in 2-4 months. When I signed on last week all of my emails had been deleted. I was pissed but assumed it was some sort of policy in place.

gommm• 16 years ago

Your particular problem is most probably their policy of deleting all emails after a certain period of inactivity (90 days if I remember correctly), happened to me too once..

davidmurphy• 16 years ago

I find this absurd in this era of cheap storage. Blatantly anti-consumer.

pca• 16 years ago

The period supposedly is 270 days now, according to this Hotmail Dev team "interview":

>> we have a policy of deleting emails after 270 days

http://www.reddit.com/r/IAmA/comments/ej32l/we_are_the_hotma... (do a search for "270" on the page to find the quote)

Although I have no idea when they changed it to 270 - it can't have been that long ago.

lwat• 16 years ago

Let us know if they return!

lotusleaf19872• 16 years ago

I will, but they haven't yet.

elvirs• 16 years ago

I am shocked with Microsoft's abilities at ruining a product.

robryan• 16 years ago

I thought the same thing has happened to me a while back before I noticed that it was syncing up with Apple Mail by default had the option to delete the mail from the server checked.

middus• 16 years ago

Dear Microsoft spokeswoman, losing mail is not an "inconvenience".

Hotmail e-mails 'missing' from accounts

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