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First Rule of Usability? Don't Listen to Users

http://www.useit.com/alertbox/20010805.html

by brlewis • 19 years ago

7 4 19 years ago

US

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4

dpapathanasiou• 19 years ago

Just reading the headline, I thought this was yet another 37signals badass, but the point of the article is "Watch Users Work", which is a terrific strategy.

skinner696• 19 years ago

this particular article is a decent tip but i'm always very wary of jakob nielsen; he's definitely the biggest whore of the usability space.

timg• 19 years ago

Now that's what I was trying to say. Those users were about to drive me out of my mind!

madanella• 19 years ago

Here is a funny post that disagrees a bit.

http://lrk.livejournal.com/24906.html

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