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British Airways IT chaos was caused by human error

http://www.bbc.com/news/business-40159202

by rusanu • 9 years ago

2 2 9 years ago

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rusanu• 9 years ago

a contractor doing maintenance work inadvertently switched off the power supply [...] This resulted in the total immediate loss of power to the facility, bypassing the backup generators and batteries... After a few minutes of this shutdown, it was turned back on in an unplanned and uncontrolled fashion, which created physical damage to the systems and significantly exacerbated the problem.

based2• 9 years ago

https://www.reddit.com/r/sysadmin/comments/6etml6/british_ai...

https://www.reddit.com/r/sysadmin/comments/6ex6dc/british_ai...

https://www.theregister.co.uk/2017/06/05/british_airways_cri...

https://www.theregister.co.uk/2017/06/02/british_airways_dat...

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