Ask HN: expedited iTunes review, what does it mean?

https://news.ycombinator.com/item?id=13623515

by dmitryame • 9 years ago

2 14 9 years ago

news.ycombinator.com

Last week we submitted an application for review to the iTunes store and it was approved within a day. We later found a bug in the app, and decided to submit it through expedited review process. It's been more than a day and it still waiting for the review. What's the point of the "expedited" then? Should I just use a normal review process to get better results next time?

slater• 9 years ago

Maybe they have the weekend off?

dmitryame9• 9 years ago

It was submitted Friday in the afternoon. In my experience, they usually do approve the apps even over the weekend. Oh, I see your point, perhaps the "expedited" is a different team and they may have the weekend off? I wish I knew that. I would have definitely submitted as regular.

benologist4• 9 years ago

It's for urgent updates, like a crashing bug or time-sensitive stuff and only done at Apple's discretion, they likely declined doing it twice so quickly:

https://developer.apple.com/support/app-review/

dmitryame9• 9 years ago

Yes, this is exactly what we have -- the app is crashing, the customers are not able to use the app. How did that happen? Tough to say -- the app passed all the tests before and after the release, but, somehow it still crashes on some devices.

benologist4• 9 years ago

What I forgot to mention, was that the normal submission time is variable and may be up to weeks. You saw them at their ~fastest originally.

dmitryame9• 9 years ago

Am I the only one who can see the problem here? So far I've gotten the responses that sound like the following: "dude, this is your own fault" or "this is how Apple works, their expedited review is always faster because it's called expedited". In the meanwhile, I'm still waiting, while waiting -- loosing my clients. Perhaps, this is life, and there is nothing that can be done.

dmitryame9• 9 years ago

Day 3 -- still waiting for the "expedited" review to start. My app is still crashing in prod.

dmitryame9• 9 years ago

By the end of day 3, finally, it was reviewed and approved. After all, as it was suggested by some, the weekend does not seem to matter. Still very disappointing that the "expedited" review took 3!!! times longer than the regular one which happened just a day prior.

Ask HN: expedited iTunes review, what does it mean?

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