Don’t try to predict the future, go out and invent ithttp://www.customer-experience-labs.com/2010/03/16/dont-try-to-predict-the-future-go-out-and-invent-it-lessons-from-twitter-facebook-and-the-first-ipod/ by bbhacker • 16 years ago 1 0 16 years agoCUcustomer-experience-labs.com